The locking mechanism is sticky and not as good as my last Schuberth. And to top it off, it's not fixed 100% either. And it took nearly two months for me to get my helmet. In the end, I barely broke even if I had ordered locally. That took another month, and a lot of effort on my part. I had to get all my documentation and receipts from the credit card company to request a refund from CRA. Italian shop resent me the helmet but didn't specify on the packing slip that it was a replacement, so I was charged duty a second time. Thankfully, it was done via eBay so at least eBay had my back on this. When it was repaired, the Italian shop wanted me to pay for shipping again, and it was a big battle for them to pick up the tab. Italian shop didn't send me a replacement, but instead forwarded the helmet to Schuberth in Germany to get fixed. Took two weeks to get there at the cheapest courier option. Helmet arrived and the flip-up locking mechanism jammed the first time I tried it on.Īfter many e-mails back and forth with pictures and videos to prove it was really broken and not user-error, I sent it back to Italy at my cost. It was easily $250 cheaper than buying it locally, even after shipping and duty. However, if the product is defective or damaged, then it will end up costing you untold $$$ and time. You end up financially ahead if nothing goes wrong. i would rather pay much more through local supplier. but was it worth all the frustration and time wasted ? No thanks. Now that its september my supposedly "shipped" item never arrived and they could not provide any tracking. This went on for about 50 billion messages with their bullshit and lies. anyparcel that gets handed over and "shipped" you would have a tracking or article number. Me: erm hacking issue with TNT happened in june, why would you still be using their service if you knew their service is unreliable. MTG: we have sent it but TNT is having problems with their tracking and they have been hacked Me : wheres my tracking number and when will my goods be shipped ? another week or so went by.me getting shitty that its now almost end of july, they have my money and still no handguard or tracking or any comms. Never have i dealt with a seller that took this long to ship out items. So on the second week ( by now it was july ) i messaged them asking for my tracking,they advised me that my tracking will be generated once its packed and shipped. So.i bought the acerbis handguard off mototopgun on ebay end of june. Lets see how far i can get before the ballet resumes. I am now trying to get my sons money back via paypal. I received a reply from Fillipo Quadrelli stating that they are very sorry but the lid is out of production and its not possible to get, and here are some other models to choose from.īe warned people - these two business names are linked and scams. On the 11th of Sept I asked where was the tracking number, for this helmet ? I said, but you have had money for 10 days and your advising that it has not left ?- it was only meant to take a week to get here ?Īndrea then replied on the 4th of Sept, advising the lid was not in stock, has been ordered and will arrive this week. On the 2nd of Sept an Andrea then replied to me advising that shipping had not occurred yet and it was programmed for later in week. On the 31st of Aug I followed up and asked when the tracking number might be sent over. (we did not work out the two sites were linked) So,on the 22nd of August, we went on to the MOTOSTORM site and ordered / paid for the same AIROH colours(not available in OZ) and was advised at least a week would be needed to airfreight the lid over. They then also advised that if we did not want to utilise them again, that we should try MOTOSTORM directly on line. He started searching on line for the one he wanted and found a model from MOTOTOPGUN on ebay.Īfter 4 weeks waiting, I contacted the seller and was advised it was coming, that they had had to wait two weeks for supplier.Īnother 2 weeks went by and my enquiry was met with advice that apparently - PIRATES had attacked the ship, hadn't I heard the news, they had the entire shipment and would not release it - but he would refund me the $$$. My son scrimped and saved to buy a new AIROH dirt bike helmet and in late July of this year he finally managed to get the coin together to buy.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |